Frequently Asked Questions

Are all your paintings hand made? Yes.

To which countries do you ship your paintings? We ship to all countries that are listed on the checkout page. If you need a shipment to any other country, please contact us.

What is your privacy policy? Please see our Privacy Policy page.

What are your terms and conditions? Please see our Terms and Conditions page.

My painting arrived damaged, what shall I do? Contact us at email lana@12densities.com, explain the situation and add photos of the painting and the package.

Do I have to have an account at your site in order to buy a painting? You don’t have to, but we recommend that you do so. Some of the benefits of having an account at our site are: observe the current status of your order, enter your data only once, get notified about new paintings…